Legal Information

Comprehensive legal information for OutageScope.com, including privacy policy, terms of service, and compliance details for our global gaming community.

Privacy Policy

Effective: January 1, 2025 | Last Updated: January 1, 2025

Information We Collect

  • IP addresses (hashed for spam prevention and rate limiting)
  • User reports and comments about server status
  • Email addresses (only when contacting us directly)
  • Browser information and device type for technical support
  • Social media posts and announcements from official sources
  • Game-specific data for status monitoring

How We Use Your Information

  • Process and display server status reports
  • Prevent spam and abuse through rate limiting
  • Analyze social media sentiment for game server issues
  • Provide real-time status updates to the gaming community
  • Respond to support inquiries and bug reports
  • Improve our service through analytics and monitoring

Data Storage and Security

  • Data is stored securely using PostgreSQL database
  • IP addresses are hashed and used only for rate limiting
  • Personal information is not shared with third parties
  • Data is retained only as long as necessary for service operation
  • Regular security audits and monitoring are performed
  • Encrypted connections (HTTPS) protect data in transit

Third-Party Services

  • PostgreSQL database for data storage
  • Redis for caching and rate limiting
  • Social media APIs (Twitter, Discord, Reddit) for official announcements
  • Email services for contact and notifications
  • Analytics services for website performance monitoring

Your Rights (GDPR Compliance)

  • Right to access your personal data
  • Right to rectify inaccurate data
  • Right to erasure (right to be forgotten)
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Contact us at outagescope@gmail.com to exercise these rights

Terms of Service

Effective: January 1, 2025 | Last Updated: January 1, 2025

Service Description

  • OutageScope provides real-time gaming server status monitoring
  • Community-driven reports combined with official source verification
  • Social media sentiment analysis for server issues
  • Free service for gamers worldwide
  • Coverage includes multiple gaming platforms and regions

User Responsibilities

  • Provide accurate and honest server status reports
  • Do not submit false or misleading information
  • Respect other users and maintain appropriate conduct
  • Do not attempt to abuse or exploit the service
  • Follow rate limiting guidelines to prevent spam
  • Report bugs and issues through proper channels

Prohibited Activities

  • Submitting false or malicious reports
  • Attempting to manipulate server status indicators
  • Spamming or flooding the service with requests
  • Using automated tools to abuse rate limits
  • Attempting to access admin functions without authorization
  • Violating any applicable laws or regulations

Service Availability

  • Service provided on a best-effort basis
  • No guarantee of 100% uptime or accuracy
  • Maintenance windows may affect service availability
  • External API dependencies may impact functionality
  • Users acknowledge service limitations and risks

Limitation of Liability

  • Service provided for informational purposes only
  • Not responsible for gaming decisions based on status information
  • No liability for indirect or consequential damages
  • Users assume responsibility for their use of the service
  • Maximum liability limited to service subscription fees (currently free)

Data Protection

Effective: January 1, 2025 | Last Updated: January 1, 2025

GDPR Compliance

  • Full compliance with EU General Data Protection Regulation
  • Data processing based on legitimate interests
  • Minimal data collection principle
  • Regular data protection impact assessments
  • Data breach notification procedures in place
  • Privacy by design and default implementation

Data Processing Legal Basis

  • Legitimate interest: Providing server status information to gaming community
  • Consent: For optional features and communications
  • Contract performance: For service delivery
  • Legal obligation: For compliance with applicable laws
  • Vital interests: For security and fraud prevention

International Data Transfers

  • Data may be processed in countries outside the EU
  • Adequate protection measures ensure data security
  • Standard contractual clauses used where applicable
  • Regular assessment of transfer mechanisms
  • Users consent to international transfers where necessary

Data Retention

  • User reports: Retained for 30 days for analysis
  • IP hashes: Retained for 24 hours for rate limiting
  • Social media data: Retained for 24 hours for sentiment analysis
  • Contact information: Retained until request for deletion
  • Analytics data: Anonymized and retained for 12 months

Intellectual Property

Effective: January 1, 2025 | Last Updated: January 1, 2025

OutageScope Intellectual Property

  • All website content, design, and functionality owned by OutageScope
  • Trademark protection for OutageScope name and logo
  • Software and algorithms protected by copyright
  • Database structure and content organization proprietary
  • User interface and user experience design protected

User-Generated Content

  • Users retain ownership of their reports and comments
  • Users grant license to display and process their content
  • Content must not infringe third-party rights
  • OutageScope reserves right to moderate content
  • Users responsible for content accuracy and legality

Third-Party Content

  • Social media posts used under fair use principles
  • Game-related information used for informational purposes
  • Official announcements referenced with attribution
  • External links provided for user convenience
  • Third-party trademarks respected and acknowledged

Contact Information

Effective: January 1, 2025 | Last Updated: January 1, 2025

Legal Contact

  • Email: outagescope@gmail.com
  • Service: OutageScope.com
  • Coverage: Worldwide, including all European Union regions
  • Response time: Within 24 hours for legal inquiries
  • Language: English (primary), other languages on request

Data Protection Officer

  • Contact: outagescope@gmail.com
  • Subject line: "Data Protection Inquiry"
  • Response time: Within 72 hours for GDPR requests
  • Available for data subject rights requests
  • Handles privacy complaints and concerns

Business Information

  • Service: Gaming server status monitoring platform
  • Coverage: Global gaming community
  • Mission: Provide reliable server status information
  • Technology: Community-driven reports with official source verification
  • Compliance: GDPR, international data protection standards

Questions About Our Legal Policies?

If you have any questions about our legal policies, data protection practices, or need to exercise your rights under GDPR, please don't hesitate to contact us.

Contact Legal Team