Legal Information

Comprehensive legal information for OutageScope.com, including privacy policy, terms of service, and compliance details for our global gaming community.

Privacy Policy

Effective: January 1, 2025 | Last Updated: January 1, 2025

Information We Collect

  • IP addresses (hashed for spam prevention and rate limiting)
  • User reports and comments about server status
  • Email addresses (only when contacting us directly)
  • Browser information and device type for technical support
  • User reports and community feedback
  • Game-specific data for status monitoring

How We Use Your Information

  • Process and display server status reports
  • Prevent spam and abuse through rate limiting
  • Analyze user report patterns and trends for game server issues
  • Provide real-time status updates to the gaming community
  • Respond to support inquiries and bug reports
  • Improve our service through analytics and monitoring

Data Storage and Security

  • Data is stored securely using PostgreSQL database
  • IP addresses are hashed and used only for rate limiting
  • Personal information is not shared with third parties
  • Data is retained only as long as necessary for service operation
  • Regular security audits and monitoring are performed
  • Encrypted connections (HTTPS) protect data in transit

Third-Party Services

  • PostgreSQL database for data storage
  • Redis for caching and rate limiting
  • User report processing and analysis systems
  • Email services for contact and notifications
  • Analytics services for website performance monitoring

Google Analytics and Google Search Console

We use Google Analytics and Google Search Console to understand how visitors use our site, improve performance, and monitor search visibility. These services may collect information such as IP address, device type, pages visited, and referral source. For more information on how Google uses data, see Google's Privacy Policy: https://policies.google.com/privacy

Your Rights (GDPR Compliance)

  • Right to access your personal data
  • Right to rectify inaccurate data
  • Right to erasure (right to be forgotten)
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Contact us at outagescope@gmail.com to exercise these rights

Your Rights (U.S. States)

  • If you are a resident of California or certain other U.S. states, you may have the right to know what personal information we collect, use, or disclose; to request deletion of your personal information; and to opt out of the "sale" or "sharing" of your personal information as defined under applicable law.
  • To exercise your right to know or delete, contact us at outagescope@gmail.com with the subject line "Privacy Rights Request." We will verify your request and respond as required by law.
  • To opt out of the sale or sharing of your personal information for advertising purposes, contact us at outagescope@gmail.com or use the options described in the Advertising section of this policy (including the Raptive creator advertising privacy statement linked there).

Advertising

CMI Marketing, Inc., d/b/a Raptive ("Raptive") is a service provider of this Site for the purposes of placing advertising on the Site, and Raptive will collect and use certain data for advertising purposes. To learn more about Raptive's data usage, click here: https://raptive.com/creator-advertising-privacy-statement

Terms of Service

Effective: January 1, 2025 | Last Updated: January 1, 2025

Service Description

  • OutageScope provides real-time gaming server status monitoring
  • Community-driven reports analyzed with advanced time-based detection algorithms
  • User report analysis and pattern detection for server issues
  • Free service for gamers worldwide
  • Coverage includes multiple gaming platforms and regions

User Responsibilities

  • Provide accurate and honest server status reports
  • Do not submit false or misleading information
  • Respect other users and maintain appropriate conduct
  • Do not attempt to abuse or exploit the service
  • Follow rate limiting guidelines to prevent spam
  • Report bugs and issues through proper channels

Prohibited Activities

  • Submitting false or malicious reports
  • Attempting to manipulate server status indicators
  • Spamming or flooding the service with requests
  • Using automated tools to abuse rate limits
  • Attempting to access admin functions without authorization
  • Violating any applicable laws or regulations

Service Availability

  • Service provided on a best-effort basis
  • No guarantee of 100% uptime or accuracy
  • Maintenance windows may affect service availability
  • External API dependencies may impact functionality
  • Users acknowledge service limitations and risks

Limitation of Liability

  • Service provided for informational purposes only
  • Not responsible for gaming decisions based on status information
  • No liability for indirect or consequential damages
  • Users assume responsibility for their use of the service
  • Maximum liability limited to service subscription fees (currently free)

Arbitration Agreement

  • By using OutageScope, you agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved by binding arbitration, and not in court. You waive the right to a jury trial and to participate in a class or representative action. Arbitration shall be conducted on an individual basis only.
  • Before initiating arbitration, you must first send a written notice of the dispute to OutageScope at outagescope@gmail.com or via the contact form at https://outagescope.com/contact, and allow thirty (30) days for an attempt to resolve the dispute. OutageScope is based in New Delhi, India, and can be contacted at outagescope@gmail.com or through https://outagescope.com for all legal and dispute-related notices.
  • This Arbitration Agreement does not prevent either party from seeking injunctive or other equitable relief in a court of competent jurisdiction where necessary.

Consent to Data Collection

  • By accessing or using OutageScope, you consent to the collection, use, and disclosure of information as described in our Privacy Policy (available at https://outagescope.com/legal#privacy-policy), including for analytics, advertising, service improvement, and security. This includes data collected directly by us and by our service providers, such as analytics and advertising partners.
  • You may exercise your rights to know, delete, or opt out of the sale or sharing of your personal information as described in the Privacy Policy. Continued use of the Service after any changes to the Privacy Policy constitutes acceptance of those changes.

Data Protection

Effective: January 1, 2025 | Last Updated: January 1, 2025

GDPR Compliance

  • Full compliance with EU General Data Protection Regulation
  • Data processing based on legitimate interests
  • Minimal data collection principle
  • Regular data protection impact assessments
  • Data breach notification procedures in place
  • Privacy by design and default implementation

Data Processing Legal Basis

  • Legitimate interest: Providing server status information to gaming community
  • Consent: For optional features and communications
  • Contract performance: For service delivery
  • Legal obligation: For compliance with applicable laws
  • Vital interests: For security and fraud prevention

International Data Transfers

  • Data may be processed in countries outside the EU
  • Adequate protection measures ensure data security
  • Standard contractual clauses used where applicable
  • Regular assessment of transfer mechanisms
  • Users consent to international transfers where necessary

Data Retention

  • User reports: Retained for 30 days for analysis
  • IP hashes: Retained for 24 hours for rate limiting
  • User report data: Retained for 30 days for analysis
  • Contact information: Retained until request for deletion
  • Analytics data: Anonymized and retained for 12 months

Intellectual Property

Effective: January 1, 2025 | Last Updated: January 1, 2025

OutageScope Intellectual Property

  • All website content, design, and functionality owned by OutageScope
  • Trademark protection for OutageScope name and logo
  • Software and algorithms protected by copyright
  • Database structure and content organization proprietary
  • User interface and user experience design protected

User-Generated Content

  • Users retain ownership of their reports and comments
  • Users grant license to display and process their content
  • Content must not infringe third-party rights
  • OutageScope reserves right to moderate content
  • Users responsible for content accuracy and legality

Third-Party Content

  • User reports processed with privacy protection measures
  • Game-related information used for informational purposes
  • User-generated content displayed with proper attribution
  • External links provided for user convenience
  • Third-party trademarks respected and acknowledged

Contact Information

Effective: January 1, 2025 | Last Updated: January 1, 2025

Legal Contact

  • Email: outagescope@gmail.com
  • Service: OutageScope.com
  • Coverage: Worldwide, including all European Union regions
  • Response time: Within 24 hours for legal inquiries
  • Language: English (primary), other languages on request

Data Protection Officer

  • Contact: outagescope@gmail.com
  • Subject line: "Data Protection Inquiry"
  • Response time: Within 72 hours for GDPR requests
  • Available for data subject rights requests
  • Handles privacy complaints and concerns

Business Information

  • Service: Gaming server status monitoring platform
  • Coverage: Global gaming community
  • Mission: Provide reliable server status information
  • Technology: Community-driven reports with advanced analytics and time-based pattern detection
  • Compliance: GDPR, international data protection standards

Questions About Our Legal Policies?

If you have any questions about our legal policies, data protection practices, or need to exercise your rights under GDPR, please don't hesitate to contact us.

Contact Legal Team